Privacy Policy for MyFoxStLouis.com
1. Introduction
At MyFoxStLouis.com, we are committed to upholding the highest standards of privacy and data protection. We understand the importance of safeguarding your personal data and respect your rights as a user in accordance with global privacy regulations including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, store, and safeguard your personal information, and what rights you have in relation to your data.
2. Scope of This Policy & Data Controller Role
This Privacy Policy applies to all personal data collected and processed through the MyFoxStLouis.com website and any affiliated platforms, applications, and services. MyFoxStLouis.com (referred to as “we”, “us”, or “our”) is the data controller responsible for the personal data collected and processed through our services, unless otherwise stated.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data: Information about how you use our website, including browser type and version, IP address, time zone setting, hardware and software information, referral sources, length of visits, pages viewed, and session navigation paths.
b. Account Data: Information you provide when creating an account or using our services, such as full name, physical address, email address, and telephone number.
c. Profile Data: Details derived from your use of the website, including purchase history, behavioral patterns, language preferences, and saved interests.
d. Communication Data: Records of correspondence with us, including support requests, contact forms, survey responses, and call recordings if applicable.
e. Technical Data: Device identifiers, operating system details, browser type, unique device identifiers, system configuration information, and diagnostic data.
f. Transaction Data: Payment details, billing address, transaction history, order fulfillment details, and delivery information.
g. Preference Data: Information regarding your choices, consents, and responses to marketing communications and interest in specific product categories or services.
4. Legal Bases for Processing
We process your personal data only where we have a valid legal basis. Depending on the context, this may include:
– Performance of a contract: Processing your data to fulfill our contractual obligations, such as processing an order or providing access to services.
– Compliance with legal obligations: Adhering to applicable laws and regulatory requirements.
– Legitimate interests: Ensuring the security, development, and functionality of our website and services, provided those interests do not override your fundamental rights.
– Consent: Obtaining freely given, informed, and explicit consent where required—for example, for sending you marketing communications or placing cookies beyond those strictly necessary.
5. Your Rights
You have the following data protection rights, which you may exercise subject to applicable law:
– Right of Access: Request a copy of the personal data we hold about you.
– Right of Rectification: Request corrections or updates to inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your data under specified conditions (“right to be forgotten”).
– Right to Restriction: Request restriction of data processing where appropriate.
– Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format, and transmit it to another controller.
– Right to Object: Object to certain data processing activities including direct marketing.
– Right to Withdraw Consent: Withdraw previously granted consent at any time without affecting the lawfulness of prior processing.
To exercise your rights, please contact us at [email protected].
6. Security Measures
We take data security seriously. Our technical and organizational safeguards include:
– SSL/TLS encryption for data in transit;
– Role-based access controls and multi-factor authentication;
– Regular system audits and security training for staff;
– Segmented databases with retention policies and failover backups;
– Detection and prevention tools for unauthorized access and data loss.
These controls are regularly reviewed and updated to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction.
7. International Transfers
Your personal data may be transferred to, and stored in, countries outside your country of residence, including the United States. When we transfer data internationally, we do so under appropriate data protection safeguards, such as Standard Contractual Clauses approved by the European Commission, or other legally recognized mechanisms to ensure an adequate level of data protection.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. The general retention timeframes are as follows:
– Usage and Technical Data: Up to 12 months;
– Account and Transaction Data: Up to 7 years for accounting and tax compliance;
– Communication Data: Up to 3 years from the date of last contact;
– Profile and Preference Data: As long as your account is active or until you update your preferences;
– Cookies: Retention varies by type (see Cookie Policy).
Upon expiry of the retention period, your data will be securely deleted or anonymized.
9. Cookie Policy
MyFoxStLouis.com uses cookies and similar technologies to improve user experience and analyze performance. Our cookie categories include:
– Essential Cookies: Necessary for website functionality, login, and form submissions;
– Functional Cookies: Enable personalization and remember user preferences;
– Performance Cookies: Collect anonymized data about how visitors use the site;
– Analytics Cookies: Help us compile aggregate statistics to improve the website;
– Advertising Cookies: Track user behavior across websites for targeted advertising (only used with user consent).
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, we seek explicit consent before placing any non-essential cookies. Users are provided with a cookie consent banner upon their first visit. You may manage your preferences at any time through our cookie settings tool. Additionally, you can control cookies via your browser settings.
California residents can exercise their rights under CCPA to opt out of “sale” of personal information, although we do not sell personal data in the traditional sense.
11. Protection for Children Under 13
MyFoxStLouis.com does not knowingly collect or solicit personal data from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected], and we will promptly delete such information.
12. Policy Updates and Notifications
We reserve the right to update this Privacy Policy to reflect changes in legal, technical, or business developments. When we make significant changes, we will notify users through appropriate channels, which may include email notifications or posts on the homepage of MyFoxStLouis.com. Continued use of the site after any changes indicates your acknowledgment and acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team at:
Email: [email protected]
Website: www.myfoxstlouis.com
We are committed to resolving all inquiries in a timely and respectful manner.
This Privacy Policy is intended to demonstrate our ongoing commitment to compliance with GDPR, CCPA, and other applicable privacy laws. Please do not hesitate to reach out to us with any concerns about your privacy or data rights.